Refund policy
We have a 14 day returns policy on all of our products. They will be eligible for refunds and replacements in this period. Shipping costs will be deducted from any refunds issued.
However, if an issue arises after this time period ends, please contact us so we can help arrange a solution to your problem.
Are there any return fees?
Yes — all returns are subject to:
- A 25% restocking fee
- A £14.99 delivery fee (this was a service fee and is non-refundable)
You’re welcome to:
- Organise the return yourself using a tracked courier service, or
- Contact us and we’ll help arrange the return (return shipping fees will apply)
Please contact us at:
Or ring us at: +44 (0)1792 946419
Thank you,
The team at Cwtchy Covers